Position Overview
People leadership
- Create an inclusive working environment with a client-centric mindset
- Through team management and visible presence ensures Ralph Lauren’s standards are achieved
- Unlock talent that supports career progression of the team
- Drive high performance culture by holding the team accountable for agreed results
Commerciality
- Deliver and maintain an elevated client experience within the store environment
- Implement the Ralph Lauren ways of working and selling culture to maximise sales and profitability
- Develop and monitor key metrics that drive the business plan
- Keep up to date with competitor activity
Operations
- Manage inventory flow to minimise shrink loss through operational excellence
- Lead floor recovery, ensuring price and size integrity
- Manage and maintain a safe work environment for clients and employees by complying with all company policies and procedures
Experience Skills:
Skills & Knowledge
- Managed a team of 8 or more
- 2 strategic cycles as a retail department manager or assistant manager
- Beneficial having worked in a premium or mid level Luxury brand
- Energetic, passionate and results driven
- Knowledge in clientelleing and building relationships with clients
- Slower paced environment creating a more 121 experience with customers
- Excellent communication skills